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Hardware addition/replacement for Colocation

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  • Hardware addition/replacement for Colocation

Posted By: Keith | 1 Replies | Last Reply On: Aug 07, 2015 10:10:00

colocation, colocation hardware

What is your policy on hardware replacement or adding hardware when colocating server at your datacenter? Is there any cost associated with it? If yes is it a one time fee or  hourly?

Psychz - George

Votes: 0Posted On: Aug 07, 2015 10:10:00
 

If you have a server in our facility that needs a hardware replacement we can help. Hardware replacement would fall under the Remote Hands / Remote Eyes schedule of fees as detailed below:

 

Free Remote Hands

• Remote / Power Cycle $0

• General Button Pressing $0

• Shipment Receiving and Unpacking $0

• Remote Eyes / Screen Readouts $0

• KVMoIP On-Demand $0

• CD-ROM / External Drive Attach $0

• Hot-Swap Bay Modifications  $0

• Initial Server Racking / Neat Cabling $0


Per Case/Event Remote Hands Fees:

• OS Installation / Network Config $15

• Internal Storage Modification $25

• RAM Add/Remove/Re-Seating $25

• Motherboard Replacement $25

• PSU Swap/Troubleshoot $25

• Outbound Package Handling $25

  - (Shipping Charges Not Included)

  - (Does not include box, cushioning or foam)

• General Hourly Rate $150/Hour

   (Billed in 30 Minute Increments)

 

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