Remote Hands Support

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Psychz - Kamal

Votes: 0Posted On: Sep 03, 2019 11:24:01

Our packages also include managed colocation, VRRP, BGP session, GRE Tunnel, and Anycast addon. Our Managed colocation service includes remote hands services as well. We do not charge for initial server racking/cabling. However, there are additional remote Hands fees for OS / Network Configuration, etc. Following is the list of support offered (both Free and Paid) by our Remote hands.

Free Remote Hands

Remote / Power Cycle
General Button Pressing
Shipment Receiving and Unpacking
Remote Eyes / Screen Readouts
KVMoIP On-Demand
CD-ROM / External Drive Attach
Hot-Swap Bay Modifications
Initial Server Racking / Neat Cabling

Per Case/Event Remote Hands Fees:

OS Installation / Network Config $15
Internal Storage Modification $25
RAM Add/Remove/Re-Seating $25
Motherboard Replacement $25
PSU Swap/Troubleshoot $25
Outbound Package Handling $25
De-Racking Service Per Device $75 (or General Hourly Rate For Multiple Devices)
- (Shipping Charges Not Included)
- (Does not include box, cushioning or foam)
General Hourly Rate $130/Hour (Billed in 30 Minute Increments)

To know more about our Colocation services, please visit https://www.psychz.net/colocation.html You can also write to our sales team if you have any further queries at sales@psychz.net